Non-urgent advice:
Pharmacies can no longer send prescription requests on behalf of patients. Patients will need to request them themselves via The Online Method or by someone authorised in the family. If the patient lacks capacity/mental health issues etc. Pharmacies are only permitted when a written consent is submitted by patient to authorise the pharmacy and that it has been agreed with the practice
We strongly recommend that you use the NHS App (https://www.nhs.uk/apps-library/nhs-app/) to request your medications. It is straightforward to download and register your details. Then, you can communicate your request directly to your health practitioner for processing quickly. If you require further information on this, please get in touch with us.
After carefully reviewing our practice processes, we do not usually accept email and paper prescriptions due to potential errors. We might allow email requests in exceptional circumstances, e.g., frailty, mental health, and/or lacking capacity, etc. If you feel you are eligible, please get in touch via email stating your NHS number, name, DOB, address, and the reason why you feel email would be better and safer than the NHS App (or appropriate alternative)
The Online Method
Get a username and password through our reception staff (only needs to be done the once).
Log on by clicking the image below.
Tick the medication you want from your medical record and the press send.
Your prescription will be ready after 48 hours (2 working days).
By person option
We will continue to accept paper prescription requests until December 2023. In order to minimise contact due to covid-19, we highly encourage our patients to use NHS App to send prescriptions requests. Prescription requests sent via NHA App / online directly go to your GPs so there are less chances of delays and your GP should also contact you should you require any advice regarding your medication.
The Government has announced that from November patients will no longer be issued with the traditional green paper prescription – instead they will get a digital version. It will be rolled nationally after a trial run in 60 GP practices and hundreds of pharmacies.
Currently, at least 70 per cent of all prescriptions are already being prescribed and dispensed through EPS. The Department of Health and Social Care (DHSC) has already received positive feedback from GPs and pharmacies.
To help us…
- Don’t forget about public bank holidays – get your prescriptions in advance. Please don’t leave things until the last minute as this creates unnecessary and avoidable pressure on the surgery during these busy times.
- Some medication IS given to you by the doctor as a one off. Please do not ask for these via our repeat prescription service. If you need them, speak to the pharmacist or doctor.
- Please remember to nominate a chemist so we can send the prescription directly to them. This will save you having to come to the surgery to collect it (although you can still do this if you prefer).
Medication Reviews
Patients on repeat medication will be asked to consult with the doctor at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Electronic Prescribing
Instead of issuing a green hand signed paper prescription, the doctor can now send the prescription electronically to your chosen pharmacist.
This means you don’t have to come back to the surgery to pick up the prescription, but you can go straight to the pharmacist and pick up your medicine.
This works even better if you request the medicine online as it means you can miss out on two trips to the practice.
You can nominate your pharmacy:
•Visiting your regular pharmacy and signing up for electronic prescribing.
•Ask the receptionist at the practice to register your chosen pharmacy.
•You can also change your nominated pharmacy through the online portal under the medication section and then click on ‘change pharmacy’. However you cannot make the initial nomination online.
Find out more about electronic prescribing